Understanding Resistance to Digital Transformation
细分领域
Cultural inertia and institutional friction
How established routines, long-standing norms, and legacy systems constrain or challenge digital initiatives.
Approaches to identifying and addressing “cultural lock-ins,” including shifts in leadership mindsets and governance structures.
Generational mismatches and skill gaps
Tensions between digital-native and digitally-reluctant cohorts, particularly in hybrid or remote settings.
Evidence-based strategies for upskilling/reskilling that alleviate job security fears and encourage intergenerational collaboration.
Augmentation vs. Automation
Sources of employee or stakeholder resistance driven by advanced technologies (e.g., LLMs, digital twins, AI) and related “black box” effects.
Critical assessments of how organizations balance workforce augmentation with automation in light of trust and ethical concerns.
Gamification and behavioral nudges
The influence of gamification (e.g., point systems, digital rewards) and behavioral interventions (e.g., social comparisons, nudges) on resisting or adopting digital
Contextual factors that affect the success or failure of these
Digital boycotts and collective pushback
Collective rejection of digital platforms or tools due to privacy concerns, perceived ethical violations, or broader mistrust.
How organizations respond to or attempt to preempt such resistance, whether through transparent governance or aligning technology with societal values.
Organizational learning and adaptation
Critically comparing how learning-oriented organizations handle resistance versus those with more rigid structures.
Evaluating the role of continuous learning cultures and digital literacy programs in mitigating (or exacerbating) reservations or skepticism toward new technologies.
Distinguishing digital transformation from general IS/IT resistance
Investigating whether resistance to digital transformation—framed as an ongoing organizational/cultural process—differs from resistance to standalone IS/IT or technological tools.
Considering the extent to which “digital transformation” functions as a managerial fad or buzzword, and how that influences acceptance, cynicism, or hesitations.
Examining how resisting digital transformation may involve resisting broader strategic or cultural imperatives, rather than just the features of a new technology.
